Questions & Answers

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We operate normally and we try to send everything as scheduled. However we’re depended on other subcontractors and vendors as well as delivery companies, post offices, etc. For now situation is fairly stabilized but still dynamic in case of our shipment possibilities. If you’re not sure during the checkout process please, write us for a list of countries we are able to deliver right now: hello@storyishere.com

Please look at our offer, choose the envelope or accessory that suits your need and style. Now all you have to do is to place a specific order in our shop (choose an envelope, leather, size), customize it if that’s your game and… click order in checkout.
After placing an order you’ll be able to pay through PayPal, send us direct bank transfer or just choose DotPay – choice is yours.
One envelope is designed to fit 60 prints.However we’ve found out that it looks as good with smaller amounts, so it’s event applicable for portrait photo shoots where you usually don’t have this much prints.If you ever need bigger capacity, please contact us.
We have four main sizes that fit prints accordingly:
  • S – 4×6″ / 10x15cm
  • M – 5×7″ / 13×19.5cm
  • L – 6×8″ / 15×22.5cm
  • XL – 8×12″ / 21x30cm
The easiest and best looking method is hot-stamping. We’ve got pre-designed stamps to choose from though you can also add your own stamp. Just see customization options of each envelope before you add them to the basket.
Sure you can! Just place your order for a sample envelope here and you’re good to go. You can also schedule a meeting and see our amazing envelopes in person or fallow us on Instagram – there’s a high chance you’ll be able to catch us on photo cons/meetings/workshops – we always have some envelopes with us 😉
Not yet – but! We’re trying to make it happen ASAP. Want to be the first one to know?Be sure to subscribe to our newsletter.
As soon as the payment is done we’re starting to work on your order. Each envelope is made by hand, therefore it takes more time to make it than other mass produced packages. On the other hand it doesn’t take ages and the turn around time is usually shorter than 21 days (from placing order to shipping). If the order is more complex (reeaaaly big, customized, etc.) it can get longer, even up to 30 days, though we’ll surly inform you If that’s going to happen.
We ship Worldwide: Inpost / DPD / Post Office in Poland Post Office / DPD rest of the World
Your country is not listed or you live outside Europe? Write us at hello@storyishere.com if you’re not sure – we’ll see what we can do about it 😉
Yes, certainly. We’ll provide you with receipt including VAT Tax fee 23%. All prices on our site have it already included.If your company is registered in EU and you have valid EU VAT number – please contact us for VAT 0% orders.

SHIPPING

  • 5-14 business days for express
  • up to 8 weeks for normal post (usually 2-4)
  • €5-85 (see rates at the checkout)
  • Free for orders over €300 (just use regular post option)

Not listed?

Your country is not listed in the checkout?
Please contact us through our contact form – we’ll do our best to deliver your order.

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