Questions & Answers
you were always looking for
HOW TO ORDER?
Please look at our offer, choose the envelope that suits your need and style. Now all you have to do is to log in, place a specific order in our shop (choose an envelope, leather, size) and... click order in checkout. If your order needs more individual customization, then after placing your order write us shortly after at firstname.lastname@example.org
HOW TO PAY?
After placing an order you'll be able to pay through Pay Pal - most versatile, easy to use and secure method out there. You don't have an account? That's not an issue - you can pay for your purchase through Pay Pal using your credit or debit card without registering.
HOW MANY PRINTS FIT INTO ONE ENVELOPE?
One envelope is designed to fit 60 prints.
However we've found out that it looks as good with smaller amounts, so it's event applicable for portrait photo shoots where you usually don't have this much prints.
If you ever need bigger capacity, please contact us.
WHICH PRINT FORMATS FIT INTO ENVELOPES?
We have three main sizes of each envelope, that fit prints accordingly:
- small - 10x15cm (4x6in)
- medium - 13x18cm (5x7in) / 13x19.5cm (5x7.6in)
- large - 15x21cm (6x8in) / 15x22.5cm (6x8.8in)
CAN I CUSTOMIZE ENVELOPES WTIH MY LOGO?
The easiest and best looking method is hot-stamping. Stamp form is priced based on an individual project (usually around 40-50€ - paid once). Hot-stamping on envelopes starts at 2€. Please provide us the file with your stamp project based on this specs:
- 85x25mm - best format to suit all envelopes
- graphic should be one color, possibly no gradients. All fonts should be changed to outlines.
- file format: .pdf, .eps, .swg, .ai, .jpg, .png (we prefer .pdf, .ai)
CAN I GET A SAMPLE ENVELOPE?
Sure you can! Just place your order for a sample here and you're good to go. You can also schedule a meeting and see our amazing envelopes in person or fallow us on facebook - there's a high chance you'll be able to catch us on photo cons/meetings/workshops - we always have some envelopes with us ;)
CAN I ORDER PRINTS FOR THOSE LOVELY ENVELOPES STRAIGHT FROM YOUR SITE?
Not yet - but! We're trying to make it happen ASAP. Want to be the first one to know?
Be sure to subscribe to our newsletter.
HOW MUCH TIME DO YOU NEED TO MANUFACTURE MY ORDER?
As soon as the payment is done we're starting to work on your order. Each envelope is made by hand, therefore it takes more time to make it than other mass produced packages. On the other hand it doesn't take ages and the turn around time is usually shorter than 21 days (from placing order to shiping). If the order is more complex (reeaaaly big, customized, etc.) it can get longer, even up to 30 days, though we'll surly inform you If that's going to happen.
I HAVE AND AWESOME IDEA FOR MY OWN ENVELOPE, IS THERE A CHANCE YOU CAN MAKE IT FOR ME?
That's great! Then be sure to write us a short message describing your dream-envelope at email@example.com - we'll try to figure this out and send you an individual pricing.
HOW DO YOU SHIP?
We ship with DPD delivery company in Europe.
CAN I ORDER STORY IS HERE ENVELOPES IF I DON'T LIVE IN EUROPE?
Your country is not listed or you live outside Europe? Write us at firstname.lastname@example.org - we'll see what we can do about it ;)